About Mingle Careers

Here at Mingle Health, we’re always on the lookout for great people who are passionate about improving our healthcare system.

Here at Mingle Health, we’re always on the lookout for great people who are passionate about improving our healthcare system.

Please take a look at our current openings. We are always on the look out for team members who possess some of the following qualities and experience:

  • Healthcare experience, especially clinical or administrative experience in a physician’s office, billing company, or healthcare vendor (physician, PA, nurse, NP, medical assistant, front desk, billing, practice manager, medical records)
  • Excellent oral and written communication skills
  • An accomplished user of information technology in daily life (email, web, office applications)
  • Software development C#, ASP.net, Entity Framework, AngularJS, SQL, SSRS.

Additional experience is helpful but not required (we will train):

  • Electronic Medical Records
  • EMR implementation
  • Clinical microsystems or other improvement process

We’re proud of our work helping providers and healthcare systems thrive in the business and practice of medicine. As industry leaders in a field where disruptive innovation holds the key to driving down the cost and improving the quality of health care nationwide, we are passionate about being the very best at what we do.

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Open Positions

Don’t see the job you are looking for? You can submit a resume for future consideration by clicking here.

Quality Program Consultant
About Mingle Health  

Our vision is to be an innovative force in the healthcare market.  We provide our clients with the technology and tools to bring balance to their operations; assisting them in creating a vital medical practice, providing comprehensive patient access, maintain quality and control costs.   

In the fast-changing world of healthcare technology where there is ever increasing pressure to maintain technology and make data-driven decisions, our strategic consulting methodology steers practices through the rough waters of change with tools that simplify, standardize, and integrate all practice operations. 

Role Values 

As part of the client services team with a focus on customer service and strong project management, we expect our team to conduct their work and interactions according to the following value statements: 

Customer Focus – Our customers are the life of our business.  Building and maintaining effective, working relationships with customers is the primary value our team brings to the company. 

Communication – Clear communication practices that meet the needs of both external clients and internal stakeholders allows us all to succeed in our work. 

Teamwork – Collaboration and functioning inter-dependently as a team allows us to achieve common goals. 

Personal Adaptability – Different situations call for different approaches.  A flexible and varied approach with customers and internally allows us to remain adaptable and meet the needs of our varied stakeholders. 

Growth Mindset – Prepare, work hard, and learn from your mistakes.  When failure occurs, we learn from it and use it as an opportunity for improvement.  

Enjoyment – Success cannot be achieved without the ability to enjoy your work with your team.  The ability to have fun at what you’re doing needs to be encouraged and supported every day. 

 Daily Duties 

The Quality Program Consultant will take primary responsibility for our customer relationships, including program education and guidance across the assigned client panel, documentation of client activity, and client support and use of the Mingle Health dashboard.  The Quality Program Consultant also plays a vital role in the acquisition of client data from multiple sources and assists with our internal file processing to get this data loaded into a single database, assists the client to analyze opportunities for improvement, and leverages the support from our own internal subject matter experts (SMEs) to provide the best quality improvement recommendations to clients in a variety of healthcare settings.   

All Client Service candidates are expected to have:  

A willingness to work as an effective team member with extensive peer interaction. This is especially important in that we are a 100% remote team and communication is key to our success.  

Strong organization and time management skills. 

The ability to learn quickly and readily ask for assistance. 

Customer service, project management, and/or healthcare knowledge and experience. 

Basic technical literacy as this role will be using our MIPS Solution dashboard and other tools to assist clients through the technical process of reporting data to Medicare. 

Scrupulous adherence to HIPAA privacy and security policies as we aim to be the best stewards of our clients’ PHI. 

Preferred Client Service candidates could also have: 

Quality improvement experience in a healthcare setting.  This could include but is not limited to experience with regulatory reporting programs (MIPS/MACRA, ACO/APM, HEDIS, IQR,  etc.) or any internal healthcare quality initiatives where improvement or practice transformation was the goal. 

Experience with the following tools: Salesforce, SharePoint, Slack, Microsoft Teams, Miro, and other collaborative online tools. 

Direct experience in a healthcare setting including, but not limited to healthcare analytics, billing, coding, ambulatory practice management, prior role as a medical assistant, healthcare IT, quality improvement, case management, or project management in any setting of care. 

We are a 100% remote team, so routine use of remote communication tools is expected

 

Apply Now

Client Support Associate
 
About Mingle Health  
 
Our vision is to be an innovative force in the healthcare market.  We provide our clients with the technology and tools to bring balance to their operations, assisting them in creating vital medical practice, providing comprehensive patient access, maintaining quality, and controlling costs.   
In the fast-changing world of healthcare technology where there is ever-increasing pressure to make data-driven decisions, our strategic consulting methodology steers practices through the rough waters of change with tools that simplify, standardize, and integrate all practice operations. 
 
Role Values 
As part of the client services team with a focus on customer service and strong project management, we expect our team to conduct their work and interactions according to the following value statements: 
 
Customer Focus – Our customers are the life of our business.  Building and maintaining effective working relationships with customers is the primary value our team brings to the company. 
 
Communication – Clear communication practices that meet the needs of both external clients and internal stakeholders allow us all to succeed in our work. 
 
Teamwork – Collaboration and functioning inter-dependently as a team allows us to achieve common goals. 
 
Personal Adaptability – Different situations call for different approaches.  A flexible and varied approach with customers and internally allows us to remain adaptable and meet the needs of our varied stakeholders. 
 
Growth Mindset – Prepare, work hard, and learn from your mistakes.  When failure occurs, we learn from it and use it as an opportunity for improvement.  
 
Enjoyment – Success cannot be achieved without the ability to enjoy your work with your team.  The ability to have fun at what you are doing needs to be encouraged and supported every day. 
 
Daily Duties 
  • The Client Support Associate will provide operational and administrative support to a specific subset of our customers. This role will help us retain and expand our client relationships by providing guidance to our small practices.
  • Assist Quality Program Consultants and Program Managers in creating and updating educational materials for our self-service line of business.
  • Serve as the primary point of contact for a subset of MIPS (Merit based Inventive Payment System) customers, including answering phones, monitoring Live Chat, and triaging client questions
  • Support and engage clients as they navigate the steps in the MIPS project plan, including the Mingle Health Dashboard
 
 All candidates are expected to have:  
 
  • A willingness to work as an effective team member with extensive peer interaction.
  • Strong organization and time management skills.  
  • Ability to learn quickly and readily ask for assistance. 
  • Willingness to function in a rapidly changing environment requiring occasional work assigned outside of the defined job description. 
  • Scrupulous adherence to HIPAA (Health Insurance Portability and Accountability) privacy and security policies as we aim to be the best stewards of our clients’ PHI (Protected Health Information). 
  • Ability to work independently in a remote work environment.
 
Preferred candidates could also have: 
 
  • Strong personal initiative with excellent follow-through, attention to detail, and tenacity.  
  • Experience with the following tools: Salesforce, SharePoint, Slack, Microsoft Teams, Miro, and other collaborative online tools. 
  • Prior experience in customer service, healthcare, or administrative support. 
  • Quality improvement experience in a healthcare setting. 
We are a 100% remote team, so routine use of remote communication tools is expected.
 

Apply Now