Here at Mingle Health, we’re always on the lookout for great people who are passionate about improving our healthcare system.

Here at Mingle Health, we’re always on the lookout for great people who are passionate about improving our healthcare system.

We have opportunities to work remotely or from our office in Sandy, Utah, or South Paris, Maine. Please take a look at our current openings. We are always on the look out for team members who possess some of the following qualities and experience:

  • Healthcare experience, especially clinical or administrative experience in a physician’s office, billing company, or healthcare vendor (physician, PA, nurse, NP, medical assistant, front desk, billing, practice manager, medical records)
  • Excellent oral and written communication skills
  • An accomplished user of information technology in daily life (email, web, office applications)
  • Software development C#, ASP.net, Entity Framework, AngularJS, SQL, SSRS.

Additional experience is helpful but not required (we will train):

  • Electronic Medical Records
  • EMR implementation
  • Clinical microsystems or other improvement process

We’re proud of our work helping providers and healthcare systems thrive in the business and practice of medicine. As industry leaders in a field where disruptive innovation holds the key to driving down the cost and improving the quality of health care nationwide, we are passionate about being the very best at what we do.

Open Positions

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Systems Engineer
Mingle Health is the new company formed from a merger of Mingle Analytics and SilverVue focusing on improving the delivery of value-based healthcare. Our data-driven software solutions and services give providers tools to identify and solve common healthcare challenges related to preventive medicine, disease management, practice efficiency, and quality reporting.
 
Information Systems Team Values 
 
As part of the Information Systems team; encompassing software development, quality assurance, systems administration, systems security, networking and IT support staff; we also expect our team to conduct their work and interactions according to the following value statements: 
 
Collaboration – Our strength is the talent of our team.  We get stronger the more we share. 
Transparency – Open communication breeds trust. Be real.  
Accountability – We all have an obligation to accept responsibility for our own actions, and for our part in the success of the business. 
Quality – Prepare, work hard, and learn from your mistakes.  We strive to make everything we do the best.  And when we fail, we learn from it and improve.  
Enjoyment – Success cannot be achieved without the ability to enjoy your work with your team.  The ability to have fun at what you’re doing needs to be encouraged and supported every day. 
 
Daily Duties 
 
All Information Engineer candidates are expected to have:  
  • A willingness to work as an effective team member with extensive peer interaction 
  • A willingness to work outside the job description. 
  • A desire to be of service to a wide variety of internal and external customers 
  • The desire to understand the use, implementation and value of Mingle Health applications and services. 
  • The ability to learn quickly and readily ask for assistance. 
  • The ability to function in a rapidly changing environment with incomplete documentation and fluid roles. 
  • Superior self-management, organization, and time-management skills. 
  • Scrupulous adherence to HIPAA privacy and security policies with 
  • Uncompromising ethics. 
  • Healthcare experience and/or familiarity with medical terminology a plus. 
  •  
Systems Engineers will perform a variety of tasks, including reviewing and applying system updates, systems configurations, system builds, software installations, data management and backup tasks, as well as operational tasks such as help desk support and importing and exporting of client data. 
 
 
 
 
Systems Engineer Tasks
  • With IT Team, plan implement and oversee the administration of and administer and maintain all physical and virtual systems at our Headquarters location and at our data centers (server, network, laptop, desktop, firewall, VoIP) to ensure maximum availability and performance. 
  • With IT Team, plan implement and oversee administration of and administer Microsoft Azure® based infrastructure for all operations. 
  • With IT Team, plan implement and oversee administration of and administer AWS based infrastructure for all operations. 
  • Select, deploy, utilize and train others in tools to monitor, maintain and administer all systems. 
  • Ensure appropriate Business Continuity measures are in place and routinely evaluate and perform recovery exercises. 
  • With IT Teamarchitect new solutions to meet business needs. 
  • Establish and maintain security and user access in accordance with security policy and HIPAA requirements.  Ensure proper access and validate functionality and security. 
  • Act as an escalation point in the troubleshooting and resolving of issues for internal Mingle Health staff and clients as quickly and efficiently as possible. 
  • Troubleshoot systemic issues with all infrastructure as needed, working with internal and contract/third-party resources as required to resolve. 
  • Build and maintain a consistent desktop/laptop imaging program to support end user systems. 
  • Assist in evaluation of and deployment of new technologies. 
 
Mingle Health is a strongly cloud-based organization with significant investments in the Azure and AWS infrastructure.  This is a prime location for someone with minimal to advanced Azure and AWS skills to learn, practice and expand their knowledge and capabilities.  
Successful candidates should be able to meet the following skill requirements: 
 
Skill and Experience Required 
  • Managing, designing, implementing Microsoft solutions                 3-5 years required 
  • Windows and Mac Build/Imaging Processes                                   2 years required 
  • Microsoft Operating Systems and tools                                           3 years required 
  • All Server OS’s (recent) 
  • All Desktop OS’s (recent) 
  • Management tools (PowerShell, AD toolset, DevOps Tools) 
  • PowerShell Scripting                                                                            6 months pref. 
  • Cloud Service Configuration and Deployment  
  • SQL DB Service concepts and config                                                  3-6 months pref. 
  • Web Service concepts and config                                                        3-6 months pref. 
  • MS O365 application configuration & management                             1 year required 
  • Advanced Security concepts for the Enterprise                                    1 year required 
  • Active DirectoryAD Group Policy                                                         3 years required 
  • Azure Active Directory                                                                           1 year preferred 
  • Protocols: IP, VoIP, DNS, DHCP, SMTP, SNMP, NTP                            3 years required 
  • Firewall and switch functional experience                                             1 year preferred 
 
All candidates need to have or quickly acquire skill with the following tools and methodologies: 
  • Cloud Services Configuration and Deployment 
  • Microsoft Office including  
  • Outlook, Word, Excel, PowerPoint 
  • Skype for Business 
  • VSTS 
  • Slack 
  • ZenDesk 
  • Agile development and service delivery
  • Skilled Use of remote communication tools a must
Mingle Health is a Utah based company with offices in S. Paris Maine and Sandy, Utah. Currently accepting applications for our Utah office.

Apply Now

Business Development Representative

About Us

Mingle Health is the new company formed from a merger of Mingle Analytics and SilverVue focusing on improving the delivery of value-based healthcare. Our data-driven software solutions and services give providers tools to identify and solve common healthcare challenges related to preventive medicine, disease management, practice efficiency, and quality reporting.

The Role

Mingle Health is seeking a dynamic candidate to help accelerate growth, prospect, develop new business opportunities, and act as a liaison between our Marketing and Inside Sales teams.
 
To be successful in this role, you should have previous experience prospecting, developing leads, and meeting sales quotas. You will use your communication skills to engage and qualify customers, build interest in our SilverSearch product, and schedule demonstrations for the Inside Sales team.
 
This is a new position with opportunity for advancement for the right candidate as goals are achieved and industry/product is mastered.

 

Core Responsibilities:

  • Prospect and qualify leads to schedule demonstration meetings
  • Make 75-100 outbound calls and schedule 5 demonstrations per day
  • Drive sales from initial contact to the opportunity stage and beyond
  • Identify key decision makers and buying influencers within prospect organizations
  • Assign qualified opportunities to Inside Sales Account Executives
  • Collaborate to perfect the “hand off” of prospects between team members to ensure a smooth and efficient sales experience from the customer perspective
  • Engage prospects via phone, email, and GotoMeeting to cultivate trust by proactively initiating communication and well-executed follow up to encourage them to enter the sales pipeline
  • Help build a strong pipeline of prospective customers
  • Leverage sales management tools to track all sales activities 
  • Continuously refine target buyer profiles and lead qualification process

 

Preferred experience and skills:

  • Bachelor’s degree or comparable experience 
  • Market response/sales development experience within B2B technology or healthcare company preferred
  • Demonstrated aptitude for sales
  • Technologically savvy and ability to learn new technology fast
  • Experience with Salesforce.com CRM and leading sales tools
  • Ambitious attitude and a desire for continuous improvement 
  • The ability to work individually and collaborate within a team environment to achieve and exceed set goals
  • Exceptional verbal and written communications skills
  • A self-starter with the ability to work under minimal supervision in a fast paced and always changing environment

 

Candidates for all positions must have:

  • Ability to work as an effective team member
  • Willingness to work outside the job description
  • Ability to learn quickly and readily ask for assistance
  • Willingness to function in a rapidly changing environment with incomplete documentation and fluid roles
  • Organization and time-management skill
 
Mingle Health is a Utah based company with offices in Sandy, Utah and South Paris, Maine. This role will be based in our Utah office.

Apply Now

Care Coordinator
 
Mingle Health is the new company formed from a merger of Mingle Analytics and SilverVue focusing on improving the delivery of value-based healthcare. Our data-driven software solutions and services give providers tools to identify and solve common healthcare challenges related to preventive medicine, disease management, practice efficiency, and quality reporting.
Our Care Coordinators work directly with patients, on behalf of our client practices, to help them manage their chronic health conditions in between visits with their primary care provider.
Care Coordinators
  • Work collaboratively with multiple teams to implement care plans for adult primary care patients, utilizing tools and accessing resources available to the patient in their home, from their medical providers or in the community 
  • Proactively monitor population/case load to meet treatment/care plan guidelines  
  • Communicate urgent patient concerns or issues to PCP or provider office staff.
Successful candidates possess a combination of healthcare and customer service skills, knowledge, and experience.

Requirements

At least two-years’ experience as a Medical Assistant, Care Manager/Coordinator or other relevant healthcare role in an out-patient setting using an Electronic Medical Record. Preference will be given to candidates who hold a current certification/license.
  • For MAs, Certification from an accredited Medical Assistant training program.
  • LPNs, RNs, Pharmacy Techs also considered.
  • Any second language a plus, especially Spanish
  • Successful completion of a state and federal background check
  • Willing to work flexible hours depending on client location.

Primary Responsibilities:  

  • Perform proactive outreach to enroll potentially eligible patients; most communication is over the phone 
  • Conduct initial visits, including detailed history and education about the nature of the targeted conditions and the goals and expectations of treatment  
  • Use effective engagement strategies to build a trusting relationship with patients so that they can actively participate in managing their healthcare
  • Use a variety of educational materials, self-management support techniques, and community resources to engage patients, increase their motivation to change, and support patients in establishing healthy lifestyle goals and implementing treatment plans to meet those goals according to established care plans.
  • Use and maintain an Electronic Health Record and/or registry for ongoing documentation and active follow-up for enrolled patients  
  • Clearly and effectively communicate with the patient, primary care physician and consulting providers about the patient’s progress
  • Systematically review the caseload with the consulting physicians and prioritizing according to established protocols.
  • Coordinate services (e.g., primary care physician visits, preventive care schedules, and specialty referrals) and transitions between care settings  

Desired Skills, Attitudes, and Experience

  • Scrupulous adherence to HIPAA privacy and security policies
  • Proficiency with or able to quickly acquire skill with Microsoft Office Suite and other web-based tools and systems.
  • Detail oriented, well organized, with time-management and project management skills
  • Comfort talking to patients with both medical and mental health conditions
  • Strong written and oral communication skills
  • Comfortable with a patient-centered approach that allows the patient’s desires around behavioral change to inform the plan of care 
  • Clinical skills or aptitude in problem-solving and behavioral change strategies, including motivational interviewing and behavioral activation 
  • Ability to serve as a critical liaison to facilitate connections between people in a collaborative role 
  • Ability to provide accurate feedback about medical and behavioral health conditions without judgment or discomfort 
  • Ability and willingness to work in a time-limited, structured, and solution-focused environment 
  • Ability and willingness to function independently and proactively in an environment with multiple team members while fostering and maintaining a team environment 
  • Flexibility to adapt to unforeseen needs or circumstances 
  • Clear and effective communication of professional needs and willingness to accept support and feedback 

What does the right hire look like and embody? 

  • Someone with a high level of kindness and compassion, showing empathy and the ability to meet patients where they are 
  • Great communication skills, ownership and advocacy
  • Humility, curiosity, discipline, and creativity  
  • Able to establish relationships and trust equally with patients, PCPs and other providers 
  • Friendly, assertive, outgoing, organized, proactive 
  • Ability to learn quickly and readily ask for assistance.
 
Mingle Health is a Utah based company with offices in S. Paris Maine and Sandy, Utah. This role does not currently have the opportunity for remote work. Initial positions will be based in Sandy, Utah.
 

Apply Now