About Mingle Careers

Here at Mingle Health, we’re always on the lookout for great people who are passionate about improving our healthcare system.

Here at Mingle Health, we’re always on the lookout for great people who are passionate about improving our healthcare system.

We have opportunities to work remotely or from our office in Sandy, Utah, or South Paris, Maine. Please take a look at our current openings. We are always on the look out for team members who possess some of the following qualities and experience:

  • Healthcare experience, especially clinical or administrative experience in a physician’s office, billing company, or healthcare vendor (physician, PA, nurse, NP, medical assistant, front desk, billing, practice manager, medical records)
  • Excellent oral and written communication skills
  • An accomplished user of information technology in daily life (email, web, office applications)
  • Software development C#, ASP.net, Entity Framework, AngularJS, SQL, SSRS.

Additional experience is helpful but not required (we will train):

  • Electronic Medical Records
  • EMR implementation
  • Clinical microsystems or other improvement process

We’re proud of our work helping providers and healthcare systems thrive in the business and practice of medicine. As industry leaders in a field where disruptive innovation holds the key to driving down the cost and improving the quality of health care nationwide, we are passionate about being the very best at what we do.

Open Positions

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Accounts Receivable Specialist
Job Description – Accounts Receivable Specialist
Mingle Health seeks talented candidates for the role of Accounts Receivable Specialist.
 
About Mingle Health:
Mingle Health is the new company formed from a merger of SilverVue and Mingle Analytics focusing on improving the delivery of value-based healthcare. Our data-driven software solutions and services give providers tools to identify and solve common healthcare challenges related to preventive medicine, disease management, practice efficiency, and quality reporting.
 
Job Summary:
As a core member of the Mingle Health accounting team the Accounts Receivable Specialist will be responsible for ensuring that customer invoices are paid timely. You will support the accounting team by tracking customer invoices and resolving account disputes with customers. Additionally, you will work with the Accounting Manager to ensure our accounts receivable balances are always up-to-date and accurate so we can make effective business decisions.
 
Essential Functions:
  • Monitor and resolve customer account details for non-payments, delayed payments and other irregularities through customer contact via phone, email, and mail.
  • Carry out billing, collection and reporting activities according to specific deadlines.
  • Follow established procedures for processing receipts, cash, and credit card payments.
  • Maintain accounts receivable customer files and records.
  • Research discrepancies and response to customer questions.
 
Knowledge/Skills/Abilities:
  • Exceptional written and oral communication skills.
  • Must have strong time management, attention to detail, prioritization skills, and positive attitude.
  • Experience with NetSuite accounting software and Salesforce helpful, but not required.
  • Ability to establish and maintain positive and effective work relationships with coworkers and customers.
 
Prior Experience/Education:
  • Three to five years of accounts receivable and general accounting experience.
  • Bachelor of Arts (B.A.) or Bachelor of Science (B.S.) Degree preferred.
 
Benefits:
  • Competitive salary and stock options based on experience.
  • Health, HSA, FSA, Vision, Dental, Disability and Life Insurance are available.
  • Paid Time Off.
  • Eight standard holidays and two floating holidays.
 
Mingle Health is headquartered in Utah with offices in Sandy, UT and South Paris, Maine. This role will be based out of the Sandy, Utah office.
 

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Sales Director (Territory Account Executive)
 
About Mingle Health
Mingle Health is the new company formed from a merger of Mingle Analytics and SilverVue focusing on improving the delivery of value-based healthcare. Our data-driven software solutions and services give providers tools to identify and solve common healthcare challenges related to preventive medicine, practice efficiency, and quality management.
 
Job Summary
As a member of the Major  Accounts team, the Sales Director will build new relationships and serve as a strategic advisor to potential customers as an evangelist for our industry-leading solutions. You’ll be responsible for increasing revenue and market share for an assigned customer segment and product/service offering. The ideal candidate will be strategic and entrepreneurial with a track record of success in sales, partnerships, and/or customer success in a healthcare setting.
 
Essential Functions
  • Responsible for prospecting for leads to present and sell Mingle Health products and services.
  • Develop and maintain relationships with major and key accounts within a specific area or market.
  • Efficiently manage a multi-state sales territory for maximum market penetration and new business development.
  • Develop and maintain a strong working knowledge of the features, benefits, and unique value of products and services.
  • Cultivate and manage strong relationships with key client decision-makers.
  • Maintain a strong awareness and working knowledge of the client's industry.
  • Grow group revenue annually and exceed minimum revenue, client loyalty/retention and new account acquisition targets ($2m - 5m+ per year).
  • Partner internally, especially with sales, product, and customer success colleagues to develop a sales opportunity using a team selling approach.
  • Develop and foster strong day-to-day working relationships with Executive team and sales team.
  • Ensure that sales activities are covered by the appropriate contracting instruments and approvals and compliance with company policies.
  • Ensure Statements of Work and other similar documents are clearly communicated to the customer, and expectations are properly set.
  • Contribute to client success by assisting with implementation planning and execution in partnership with internal teams.
  • Work closely with the Marketing department on marketing collateral and campaigns to generate new leads for assigned customer segment and product/service offering(s).
 
Knowledge/Skills/Abilities
  • Comfortable presenting and building relationships with diverse stakeholders including C-suite and clinicians.
  • Strong understanding of business drivers and initiatives that clients and prospects are currently discussing.
  • Strong analytical skills and business judgment; excellent negotiating skills and innate desire to create win-win solutions in the marketplace.
  • Proven ability to manage and enhance relationships with customers and partnerships.
  • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers, customers, and partners.
  • Demonstrated openness to learning new skills and receiving coaching; especially related to sales, relationship building, and program management.
  • Strong PowerPoint skills and well-developed presentation abilities.
  • Intermediate CRM proficiency (Salesforce preferred).
  • Excellent verbal, written, and presentation communication skills, ownership, and advocacy.
  • Entrepreneurial spirit and comfort with the unknown in a start-up environment.
  • Humility, curiosity, discipline, and creativity.
  • Friendly, assertive, outgoing, organized, proactive.
  • Ability to learn quickly and readily ask for assistance.
 
Prior Experience
  • 5 – 10 years experience in sales, and/or managing customer and partner relationships in a healthcare setting with healthcare organizations, service companies, technology vendors, associations, and consultants preferred.
  • Desirable: Prior healthcare IT, sales, account management, and/or consulting and/or project management experience.
 
Education
  • Desired: Bachelor of Arts (B.A.) or Bachelor of Science (B.S.) Degree
  • Academic study or certifications in healthcare-related areas a plus
 
Mingle Health is headquartered in Utah with offices in Sandy, UT and South Paris, Maine. This role has the opportunity for remote work. Frequent travel to visit prospective customers is to be expected. Additional travel periodically to Mingle Health offices and conferences will be required. Skilled routine use of remote communication tools is expected.
 
 

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Customer Service Representative
Mingle Health is the new company formed from a merger of Mingle Analytics and SilverVue focusing on improving the delivery of value-based healthcare. Our data-driven software solutions and services give providers tools to identify and solve common healthcare challenges related to preventive medicine, disease management, practice efficiency, and quality reporting.
 
Our Customer Service Representatives serve a vital role in building and maintaining our relationships with customers.

Primary Responsibilities:  

  • Perform calls to prospective customers
  • Articulate our product features and value
  • Close appointments for our outside sales team
  • Record prospective and existing account interactions in CRM
  • Respond to basic customer questions
  • Approach client interactions with enthusiasm
     

Desired Skills, Attitudes, and Experience

  • 1-2 years of experience in inside sales, appointment setting and/or customer service
  •  Excellent verbal and communication skills
  •  Strong listening skills
  •  Basic computer skills

What does the right hire look like and embody? 

  • Someone with an ability to build rapport quickly 
  • Great communication skills, ownership, and advocacy
  • Humility, curiosity, discipline, and creativity  
  • Friendly, assertive, outgoing, organized, proactive 
  • Ability to learn quickly and readily ask for assistance.
 
Mingle Health is a Utah based company with offices in South Paris, Maine and Sandy, Utah. This role will be based in our Sandy, Utah office.

Apply Now

Quality Assurance Team Lead

Work with product designers and developers at all stages to promote quality … Read Full Listing