About Mingle Careers

Here at Mingle Health, we’re always on the lookout for great people who are passionate about improving our healthcare system.

Here at Mingle Health, we’re always on the lookout for great people who are passionate about improving our healthcare system.

We have opportunities to work remotely or from our office in Sandy, Utah, or South Paris, Maine. Please take a look at our current openings. We are always on the look out for team members who possess some of the following qualities and experience:

  • Healthcare experience, especially clinical or administrative experience in a physician’s office, billing company, or healthcare vendor (physician, PA, nurse, NP, medical assistant, front desk, billing, practice manager, medical records)
  • Excellent oral and written communication skills
  • An accomplished user of information technology in daily life (email, web, office applications)
  • Software development C#, ASP.net, Entity Framework, AngularJS, SQL, SSRS.

Additional experience is helpful but not required (we will train):

  • Electronic Medical Records
  • EMR implementation
  • Clinical microsystems or other improvement process

We’re proud of our work helping providers and healthcare systems thrive in the business and practice of medicine. As industry leaders in a field where disruptive innovation holds the key to driving down the cost and improving the quality of health care nationwide, we are passionate about being the very best at what we do.

Open Positions

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Senior Clinical Informatics Analyst
 
The Senior Clinical Informatics Analyst will possess a combination of healthcare information technology experience along with strong clinical knowledge in order to perform a variety of tasks, functions, and services related to the analysis of client data.   The analysts are trusted advisors to our clients in a complex process to report data to Medicare. Our clients look to us to be experts, simplify complex tasks, and guide decision making relating to quality measures.  At a minimum, it is strongly desired that the candidate possesses a valid Registered Nursing license with experience within process improvement, quality reporting, and out-patient nursing. 
In addition, our Clinical Informatics team plays a vital role in converting CMS specifications and related data into our database so that data can be analyzed to calculate eligible instances and performance. It is preferable that candidates have experience working in a SQL database.
 
Desired Skills & Experience
Clinical
  • An RN degree
  • 3+ years’ experience in Healthcare, Clinical, and/or Nursing Informatics
  • Experience with medical/clinical information systems used by clients (e.g., EHR, Practice Management, etc.)
  • Experience with medical processes and terminology, physician office systems, or billing (including Medicare and other payers)
  • Experience with Quality Reporting
  • Familiarity with PQRS, MU, or QPP
  • Ability to review, interpret, compare, and edit clinical documentation such as the CMS Measure Specifications Manual for Claims and Registry Reporting
  • Ability to listen to client requirements and translate them into actionable solutions
  • Provide clients guidance to construct their queries, extract their data, assess the quality of the data, and to continuously improve their data quality, flow, and metrics.
 
 
Technical
  • Ability to develop, execute, and evaluate Microsoft SQL queries
  • Ability to analyze large datasets in minute detail to resolve issues including but not limited to, reading errors logs, executing stored procedures, understanding data structures
  • Ability to use or quickly learn the following tools and techniques:
    • Web Applications and API Functionality
    • Agile Methodology
    • Microsoft Office (Outlook, Word, Excel, PowerPoint)
    • Remote communications tools such as Skype and VOIP Phone Systems
  • Basic understanding of best practices for effective database design and maintenance
  • Comfort with a rapidly changing environment with incomplete documentation and fluid roles
  • Strict adherence to HIPAA privacy and security policies
  •  
Functions and Key Attributes
  • Understand, explain, and codify CMS specifications for the QPP
  • Use MS SQL and other tools to analyze accuracy and performance with claims and clinical data
  • Use internal web app software to provide data mapping for claims and clinical datasets
  • Translate measure specifications to language that can be interpreted by our technical developers and turned into code
  • Translate measure specifications, rules and regulations into client-facing documents
  • Serve as a Project Manager or consult on assigned clients including health practices and hospital systems to successfully complete a CMS submission
  • Ability to build ad-hoc reports for client consulting purposes
  • Validate data load processes into clinical data repositories
  • Collaborate with other staff to document data needs and metric definitions
  • Perform QA functions for the data integration processes and repository metrics
  • Participate in designing, building and completing the client’s annual audits
  • Collaborative and team skills to integrate with a disseminated, remote team
  • Meeting facilitation and Project Management skills
  • Interpersonal skills to manage and contribute to client facing projects and internal development projects
  • Perform other tasks as assigned
Mingle Health is a Utah based company with offices in South Paris, Maine and Sandy, Utah. This role has the potential for remote work. Skilled routine use of remote communications tools is expected.
 

Apply Now

Customer Service Representative
Mingle Health is the new company formed from a merger of Mingle Analytics and SilverVue focusing on improving the delivery of value-based healthcare. Our data-driven software solutions and services give providers tools to identify and solve common healthcare challenges related to preventive medicine, disease management, practice efficiency, and quality reporting.
 
Our Customer Service Representatives serve a vital role in building and maintaining our relationships with customers.

Primary Responsibilities:  

  • Perform calls to prospective customers
  • Articulate our product features and value
  • Close appointments for our outside sales team
  • Record prospective and existing account interactions in CRM
  • Respond to basic customer questions
  • Approach client interactions with enthusiasm
     

Desired Skills, Attitudes, and Experience

  • 1-2 years of experience in inside sales, appointment setting and/or customer service
  •  Excellent verbal and communication skills
  •  Strong listening skills
  •  Basic computer skills

What does the right hire look like and embody? 

  • Someone with an ability to build rapport quickly 
  • Great communication skills, ownership, and advocacy
  • Humility, curiosity, discipline, and creativity  
  • Friendly, assertive, outgoing, organized, proactive 
  • Ability to learn quickly and readily ask for assistance.
 
Mingle Health is a Utah based company with offices in South Paris, Maine and Sandy, Utah. This role will be based in our Sandy, Utah office.

Apply Now

Quality Assurance Team Lead

Work with product designers and developers at all stages to promote quality … Read Full Listing